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Process for Mastering the Workplace Investigation Steps
Workplace investigations are not only essential for maintaining a fair, safe, and productive environment, they are also an obligation. When issues arise, such as harassment, discrimination, or policy violations, a thorough and well-managed investigation is crucial. Understanding the workplace investigation steps and following an established process can help organizations handle these situations effectively, ensuring that all parties are treated fairly and that the facts are
Samantha Carter
Sep 8, 20254 min read


What Makes an Investigation Complex?
Four factors that make workplace investigations more complex, and what to do about them.
Samantha Carter
Jul 15, 20253 min read


Exploring "Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism"
What can the book “Careless People” by Sarah Wynn Williams tell us about workplace investigations and credibility assessments.
Samantha Carter
Jul 7, 20253 min read


Workplace Investigations: Avoiding Critical Mistakes
Two key mistakes that workplace investigators make that undermine the credibility of the result and create fatal gaps in defensibility.
Samantha Carter
Jun 26, 20253 min read


Making Better Bets: How Decision Making Applies in Workplace Investigations
I just finished reading "Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts" by Annie Duke. What does a former poker champion know about making good decisions in business? It turns out, quite a bit. Annie recommends a solid strategy by establishing key processes that help you make good decisions despite our tendency to focus on what she calls "resulting" - the focus on outcomes that can negatively impact our decision-making process when we put too mu
Samantha Carter
Jun 10, 20254 min read


"Seven Strategies for Peace of Mind: Ensuring Defensible and Thorough Workplace Investigations"
Eliminate fears of around compliance - Seven strategies to ensure defensible and thorough workplace investigations.
Samantha Carter
May 1, 20252 min read


"Rebuilding Trust, Restoring Fairness: Practical Strategies to Navigate Workplace Investigations with Integrity."
There are a number of reasons why there may be a lack of trust in the workplace. It could stem from problematic relationships between employees and management, an employee’s individual past experiences, or the way issues have been handled in the past by predecessors. Each of these can be fairly complex to resolve. Here are some general ways to work on repairing trust: Clarify the Role of Human Resources : Clearly communicate what HR’s role is and is not. Explain Confidentiali
Samantha Carter
Apr 29, 20252 min read


Uncovering the Hidden Influences: Recognizing Interviewer Biases in Workplace Investigations
Maint aining neutrality in a workplace investigation is critical to reaching a fair and satisfactory conclusion. A significant factor that can impact maintaining objectivity is interview bias. We all have biases, although we may think they don't affect us, or we are professional enough not to let them. However if they remain in our unconscious they could warp our perceptions, interpretations and even the final outcome if we are not careful. The best way to avoid a negative
Samantha Carter
Apr 27, 20253 min read


Samantha Carter
Apr 24, 20250 min read


Dealing with credibility and insufficient evidence in a workplace investigation
Depending on the type of investigation, one of the most difficult tasks of the HR professional during a workplace investigation is determining credibility and making a decision regarding the findings. There is an obligation to perform a thorough and fair investigation. When there is not enough evidence to support or deny the allegations there are still a few things you can consider to lead you to a resolution. Consistency is a key factor in determining credibility. After re
Samantha Carter
Mar 1, 20252 min read
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